Find what you need to monitor or manage your existing FinWise accounts. Or connect with us now for additional questions or concerns.
Report a Stolen Card
To de-activate a lost or stolen card, call (800) 523-4175 right away. Call us at (801) 545-6030 and we will mail you a new card to prevent fraud and protect your account.
View your routing number to initiate wire transfers or set up a direct deposit.
For additional questions, see our FAQs below or call us at (833) 346-9473. For after-hours support with online banking, call (866) 322-5212.
FinWise Bank Account Services
See how our personal banking services move you forward.
What milestones are still up ahead? Whether you want to pay down debt or buy that vacation home, our local team of financial experts can help you get there. Visit our Sandy, Utah, location for more information or request more information below.
FinWise Bank is a great bank. I use them every time to get my customer loans. Their loan application is very simple. They respond in a very short time and Glen always is available to help with any problem. Great company.John S. Retail Lending Program | source: Google reviews
I've been banking here for almost 20-years. They have been awesome over the years. Thank you for always taking care of me!!!!Ken A.Branch Customer | source: Google reviews
Working with Finwise has been a great experience. All of the employees that I have had the pleasure of interacting with have been more than willing to go above and beyond to help me out and make sure I have everything I need.Tyler W.Branch Customer | source: Google reviews
I just started with a loan from this Bank. It was a very easy process . They were available for my questions and were clear with the terms of the loan. So far I am pleased with them. I would recommend them to get out of debt.Lisa C.Loan Customer | source: BBB
I have found Finwise and their officers to be a asset in arranging loans for our customers. Many times they went the extra mile to help the whole process work. I would recommend them to all businesses needing their services.Geoffrey W.Retail Lending Program | source: Google reviews
FAQs about our account services
Our experts answer your questions.
How do I dispute a transaction on my statement?
To dispute an unrecognized transaction, simply call our Operations Support Team at 801.545.6030 or on our toll-free number at 833.346.9473.
What if I forgot my PIN or want to change it?
It’s important to keep your Personal Identification Number secure. If you believe your PIN has been compromised or you’ve forgotten your 4 to 6-digit PIN, call us at 866.985.2273 for help resetting it.
How can I alert FinWise Bank about international travel?
To avoid complications with your debit cards while abroad, notify us of any upcoming international travel plans. Call us during business hours at 801.545.6030 (or toll-free at 833.346.9473).
What features are available in online banking?
Our online banking gives you added control and convenience for personal and business accounts. Here are some of our most-used features:
- Make, collect, or schedule payments
- Customize activity alerts and account notifications
- Pay bills or transfer funds across accounts
- Complete ACH and wire transfers
- Deposit checks remotely
- Send money to friends and family
- View statements and reports
Available 24/7, online banking is the best way to monitor and manage your FinWise accounts without extra trips to the bank!
When are funds available after deposit?
Typically, funds should be available within 1 to 2 business days after making a digital or in-person deposit.
How do I enroll in online banking?
Visit our bank location during lobby hours to open a FinWise Bank account (if you don’t have one already); it takes just minutes to get started. Our team will walk you through enrollment for the online banking platform and be happy to answer questions you may have.
How do I check my account balance?
With online banking, it’s easy to log in from any device and quickly check your current balance. Or, you can call or visit our bank location during business hours to request an update on your balance.
FinWise moves you forward.
We adapt in ways traditional banks won’t. Learn how our forward-thinking philosophy benefits you.
Secure and Insured
Your trusted financial partner.
Our commitment to your financial well-being means we never sacrifice credibility for progress.